Terms of Use

Metrisque is a subscription software service that analyses text you provide or that we retrieve on your behalf and returns results to you. We may change, add or remove features over time. We will not make a change that materially reduces the core function of your paid plan during a paid period without telling you.

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. Accounts are for the person or organisation that registers them and may not be shared beyond the seats included in your plan. You must be at least 16 years old and using the service for business purposes.

• Paid plans are billed in advance on a recurring basis through our payment processor until cancelled.
• Where we offer a free trial, we tell you its length before you start it. If you do not cancel before the trial ends, the subscription begins and the first payment is taken.
• Prices are stated exclusive of tax unless we say otherwise. Applicable taxes are added at checkout.
• You can cancel at any time from your account. Cancellation takes effect at the end of the current billing period and you keep access until then.
• Except where the law requires it, payments already made are not refundable.
• Plans include usage limits. We may pause or limit activity that exceeds them, and we may offer you an upgrade instead.

You agree not to do any of the following.

• Use the service unlawfully, or to infringe anyone else’s rights.
• Submit content you do not have the right to submit, or ask us to retrieve content in a way that breaks another party’s terms or the law.
• Attempt to breach, probe or circumvent our security, access controls, plan limits or other customers’ data.
• Resell, sublicense or white-label the service without our written agreement.
• Reverse engineer the service, or use automated means to extract data beyond the interfaces we provide.
• Interfere with the service or overload our systems or those of our providers.

We may suspend or terminate access for a serious or repeated breach, and we will tell you why where we are permitted to.

You keep all rights in the content you provide. You grant us a licence to host, store, process and transmit it for the purpose of providing the service to you, including sending it to the service providers described in our Privacy Policy. That licence ends when the content is deleted, except for copies retained by providers or in backups for a limited period.

We own the service, the software, the interface and all related intellectual property. Nothing in these terms transfers any of it to you. You may use the results we return for your own business purposes, including internally and with your own clients. You may not present the service itself as your own product.

If you supply your own provider keys or connect a third-party account, you are responsible for complying with that provider's terms and for any charges they raise. We use your keys only for activity you initiate. We are not responsible for a third party changing, suspending or discontinuing its service.

The service reports what we observe. Results depend on third-party systems and on public content that changes without notice, so results can change over time and are not a prediction. We do not guarantee any commercial outcome, ranking, visibility or revenue effect, and nothing we return is legal, financial or professional advice. Decisions you take based on the service are your own.

We aim to keep the service available but we do not promise uninterrupted operation. We may carry out maintenance, and outages at our providers can affect availability. Unless we have agreed a written service level with you, the service is provided as available.

To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. Some jurisdictions do not allow certain exclusions, in which case those exclusions do not apply to you.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability arising out of or relating to these terms or the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

You will indemnify us against claims, losses and reasonable costs arising from your content, your use of the service in breach of these terms, or your breach of a third party's rights.

You may stop using the service and close your account at any time. We may terminate or suspend your access if you breach these terms, if required by law, or if we discontinue the service, in which case we will refund any prepaid amount covering the period after termination. On termination your right to use the service ends. Sections that by their nature should survive, including sections 5 to 12, survive termination.

We may update these terms. When a change is material, we will update the date at the top and notify you by email or in the app before it takes effect. If you do not accept the change, stop using the service and cancel your subscription.

These terms are governed by the laws of the Cayman Islands, and the courts of the Cayman Islands have exclusive jurisdiction, except where mandatory local consumer law gives you the right to bring proceedings elsewhere.

These terms are the entire agreement between us regarding the service. If a provision is found unenforceable, the rest remains in force. We may assign these terms in connection with a merger or sale of the business. There are no third-party beneficiaries. Failure to enforce a provision is not a waiver of it.

Telesuite, Governors Square, 23 Lime Tree Bay Avenue, Seven Mile Beach, Grand Cayman KY1-1203, Cayman Islands. Contact: support@telesuite.io.